Frequently Asked Questions

 

Q1. If you are a member, is it free to use the courts during the day?

A1. Members are not required to pay for court usage during the day. However, non members playing with members are required to pay the current session fees at all times.


Q2. How much does it cost to hire a court?

A2. Please refer to the fees.


Q3. I have lost my drink bottle, or something else. Does WCTC have a lost property box?

A3. At the end of every month, lost property left in the clubhouse will be donated to the Salvation Army (hats, jumpers, etc) or placed in a recycling bin (drink bottles). Currently, items are stored in the clubhouse until collected. In many cases these items are never collected leaving the clubhouse untidy. Please remember to take all of your gear home with you!


Q4. Can I cancel my booking if it rains or there is some other relevant reason?

A4. Yes. You need to book your court at least 1/2 hour before you want to play. Your gate code will be active 10 minutes before your scheduled time. 

If you need to cancel your booking, you need to do this at least 1 hour ahead of the booking or your credit card will be charged. It is not charged (or is refunded automatically) if you cancel at least an hour before your time. 

If there is a sudden storm or your partner breaks a leg and you can't play or cancel before the cutoff, mutually convenient arrangements can be made; i.e. a refund or another time slot by contacting Brian on 0450 961 705.


Q5. Can I reschedule my booking?

Q5. If you make a booking you can cancel without charge if you do it at least 1 hour before the time of the booking. That court then becomes available for others to book. You can then make a new booking any time you want. 

If your original booking was cancelled within the hour limit because of rain or injury, please email the Club at westoncreektennisclub@gmail.com or call Brian on 0450 961 705 to reschedule. 


Q6. Can I make a group booking?

A6 Yes. Please view the information on the group booking webpage HERE and email the Club at westoncreektennisclub@gmail.com with your details. The Club Committee will consider any group bookings (for large events or tournaments) and make a decision.

 


 

More coming soon!

 

Last Updated 4 March 2021