General Membership

How do I join the club?
You can join our Club by selecting the membership package that suits you and completing a registration form. Contact membership@wheelershilltennisclub.com if you have any questions about membership or would like a membership registration form.

What membership options are available?
We offer adult, junior, family, student, and midweek memberships. Annual subscription fees are listed on our membership page.

When does my membership start and end?
Memberships run for 12 months from the 1 January. Pro-rata fees for new members joining after January 1.

Can I upgrade or change my membership during the year?
Yes, contact the club administrator to arrange an upgrade and pay the difference.

Court Bookings  

How do I book a court?
Bookings are made online via ClubSpark using your member login.  

Can I book a court as a non-member?
Yes, non-members can book for a fee, subject to availability. If you are a non-member simply go to the Book-a-Court page, register your email address, and select your desired playing time.

Is there a limit on how many times I can book?
Members can book up to 4 sessions per week and up to 14 days in advance.

How do I cancel my booking?
Log into ClubSpark, go to ‘My Bookings’, and click cancel. Refunds for paid bookings subject to our cancellation policy.

ClubSpark Account & Login
I’ve forgotten my password — what should I do?
Use the ‘Forgot password’ link on the ClubSpark login page to reset it.

Do I need a ClubSpark account to book courts?
Yes, members and non-members both need a free ClubSpark account.

Why can’t I log in?
Check you’re using the correct email and that your membership is active. If you still have issues, contact the club.

Events, Coaching & Competitions

How do I sign up for coaching sessions?
Coaching programs are listed on the Lessons page. Contact LEEP Academy via email or simply telephone.

Do you run social tennis events?
Yes, see our events calendar on ClubSpark or the club noticeboard.

Can non-members join coaching?
Yes, non-members can attend coaching sessions.

Payments & Refunds

What payment methods are accepted?
Payments are processed securely through ClubSpark using debit/credit card.

Do I get a refund if I cancel my membership?
Membership fees are generally non-refundable unless there are exceptional circumstances.

If I cancel a court booking, will I get a refund?
Yes, if cancelled before the cut-off time stated in our cancellation policy.

Club Facilities

Do you have floodlights?
Yes — no additional floodlight fees are charged.

Are there changing rooms and toilets?
Yes, facilities are available if the clubhouse is open. If clubhouse is not attended then unfortunately our facilities are inaccessible. 

Can I bring a guest to play?
Yes, guest fees apply. Please register your guest in ClubSpark when booking.