The foundations of best practice

We recommend best practice volunteer management Best practice ensures consistency and allows for an established framework to refer to.

The below documents can support your organisation in ensuring best practice is applied in your volunteer program.

• Def_and_Princ_English
• VA-Volunteer-Rights-and-checklist
• VA-National-Standards-for-involving-volunteers-in-not-for-profit-organisations
• VA-Model-Code-June-2005
• VA-Intent-of-the-Principles-of-Volunteering
• Volunteering_Australia_Volunteer_Roles_Toolkit+1-1
• Resourcing the Volunteer Program
• CivilLiabA03
• Quick Steps to get your Volunteer Program Rolling
• Insurance – Organisations involving volunteers
• Determining Volunteer Readiness
• A Guide to Volunteering Queensland Inc Volunteer Management Resources

 Volunteering in Context

• Defining Volunteering
• Types of Volunteers
• Understanding Community Trends
• Changing Demographics

Prepare for volunteer involvement

• Accident Report Form Template
• Appointment Agreement Template
• Checklist of Policies and Procedures
• Confidentiality Agreement Template
• Criminal History Check
• Determining Volunteer Readiness
• Developing a Volunteer Management System
• Developing Effective Administration Systems
• Organisational Improvement Form Template
• Policy and Procedure Development
• Policy Feedback Template
• Rationale for Involving Volunteers
• Record Management Policy
• Resourcing the Volunteer Program
• Situational Analysis
• Volunteering Qld Volunteer Handbook
• Workplace Health and Safety Checklist

Recruit and select volunteers

• Conversational Interviewing
• Formal Volunteering Template
• Formal Volunteering Tool – Recruitment Checklist
• Job Description Templates
• Job Descriptions
• Recruit and Select Volunteers
• Recruiting Volunteers for Projects and Events
• Recruitment and Interview Tips
• Screening Volunteers
• Status Report
• Volunteer Application Form
• Volunteer Selection and Anti-Discrimination

Orientate and train volunteers

•  Adult Learning Principles
• Characteristics of an Effective Educator
• Considerations for Volunteer Induction and Orientation
• Determining a Training Need
• Personnel Training Record
• Planning a Training Session
• Training Room Set Up
• Volunteer First Day on the Job
• Volunteer Induction Procedure Checklist
• Volunteer Information Handbook – Table of Contents
• Volunteer Orientation and Skills Training
• Volunteer Orientation Checklist
• Volunteer Orientation Evaluation
• Volunteer Post-Training Questionnaire
• Volunteer Pre-Training Questionnaire