Member Protection Information

We’re committed to providing a safe environment for all at Harkaway Tennis Club.

Member Protection

If you would like to raise a concern or make a complaint of harassment, abuse and any other inappropriate behaviour involving Harkaway Tennis Club, please email our Member Protection Information Officer (MPIO) at mailto:harkaway.tennis@gmail.com.

Our MPIO will:

  • Act as your first point of contact for enquiries, concerns or complaints of harassment and abuse and any other inappropriate behaviour involving HTC;
  • Listen to your concern or complaint and act as an impartial support person through the complaint process. An MPIO does not mediate or investigate the complaint;
  • Provide information about Tennis Australia’s Member Protection Policy and the options available to resolve your complaint;
  • Provide contact details for counselling or other referrals as appropriate or as requested.

Harkaway Tennis Club’s Complaint Handling Policy Summary can be found here.

 

More information about the MPIO role can be found at Tennis Australia’s MPIO information sheet.

 

Tennis Australia’s Member Protection Policy is in place to protect the health, safety and wellbeing of everyone who participates in Australian tennis. Tennis Australia’s Code of Conduct outlines the expected behaviours for everyone participating or attending a Tournament in Australia including parents.

 

Safeguarding Children

At Harkaway Tennis Club we want to ensure we are building and providing safe environments to children and young people who participate in tennis. We support Tennis Australia’s Commitment Statement.

 

Harkaway Tennis Club’s Commitment to Safeguarding Children can be viewed here.

 

Tennis Australia’s Safeguarding Children Code of Conduct can be found here.

Tennis Australia’s Safeguarding Children resources can be found here and we have listed some of the fact sheets and checklists below.

Tennis Australia Fact Sheets – For Children and young people

Do you feel safe? If you ever feel uncomfortable or unsafe please tell a parent/guardian or a club member or email our Member Protection Information Officer at harkaway.tennis@gmail.com. Alternatively you can contact the hotline 1800 117 233 or Tennis Australia’s Integrity email address integrity@tennis.com.au or website tennis.com.au/childsafe .

Tennis Australia Fact Sheets – General

Tennis Australia Fact Sheets – For Parents

Checklists

 

Further Info

https://www.tennis.com.au/play/for-parents/safeguarding-children/safeguarding-children-resources