Q6
6. Is your venue digitally enabled?
Tick the relevant digital tools your club uses:
- Clubspark / membership management system
- Book a Court / Igloo home lock / Court Hire system
- Social Media
- Website
- Online payment for services
- Other (please specify below)
Other digital tools, or provide additional detail about the tools you are using:
Oakleigh Tennis Club utilizes the following digital tools to enhance operations, member experience, and communication:
- Membership Management System:
ClubSpark
for streamlined member registration, management and communication(emailing members).
- Court Hire System:
Book-A-Court
for convenient court reservations.
- Social Media:
https://www.facebook.com/profile.php?id=100057288255459
for promoting club activities and engaging with our community.
- Website:
play.tennis.com.au/OakleighTennisClub
Our regularly-updated website is the primary source of ALL information about our club.
All official club documentation is stored on the website, which includes the following pages:
- Home
- About Us
- Membership
- Book-A-Court
- Competition
- VTA Coaching
- Contacts
- Social Tennis
- Volunteer Roles
- News
- Picture Gallery
These web pages can have up to 7 sub-pages each, and a full Website Content Summary can be seen in Attachment 1.
- Online Payment:
Secure online payment options exist for club services and fees.
Memberships are paid directly into our club’s bank account, which allows our membership team to check membership applications for correctness and completeness or offer discounts (where warranted) before manually approving them. This also saves the club a significant amounts in Stripe fees.
- Coaching Booking System:
Mindbody
for easy registration and management of coaching sessions.
- Coaching Management Software:
Tennisbiz
to efficiently manage coaching classes and administrative tasks.
- Internal Communications Platform:
OTC’s VTA coaches use Monday.com
for seamless communication and team collaboration.
OTC’s committee uses emails and WhatsApp for internal communications.
We have invested in our own domain name which allows us to have dedicated email addresses such as:
info@oakleightennisclub.com.au (accessible by all committee members)
president@oakleightennisclub.com.au
vicepresident1@oakleightennisclub.com.au
vicepresident2@oakleightennisclub.com.au
secretary@oakleightennisclub.com.au
treasurer@oakleightennisclub.com.au
The club has also purchased laptops for our President, 2x Vice-Presidents, Secretary and Treasurer, so all club information and email communications resides on these devices, which will also aid in smoother succession handovers in the future.
By using these digital tools, OTC ensures a well-connected and efficiently managed environment, fostering member satisfaction and club growth.