*BEFORE YOU BOOK PLEASE ENSURE GUIDELINES LISTED BELOW ARE FOLLOWED*
VIEWBANK TENNIS CLUB INC – Book A Court Terms and conditions
Tennis purposes only
The tennis courts at Viewbank Tennis Club are only to be used for the purpose of recreational tennis. Professional coaching on the tennis courts may not take place, other than by approved persons, who have the prior written agreement of the Club. You are not permitted to use the tennis courts at the venue for any activity other than recreational tennis without prior written agreement of the Club.
Access to Viewbank Tennis Club
All club access, court bookings and lights operation is controlled by Tennis Australia’s Book-A-Court booking system
Access to the tennis courts will only be permitted for the court, date and time specified within your booking confirmation. You will be provided with a PIN that will enable access to the court via the main gate entrance at the date and time specified within your booking confirmation. You must enter the PIN on the pin pad located at the main gate entrance. Once you enter your PIN, the pin pad will light green, and the gate can then be opened. Your PIN will be active for 10 minutes prior to your booking time and expire 10 minutes after your booking time. If the main gate entrance is already open or unlocked, you must still enter your PIN prior to entering the facility. Failure to do so may result in other automated services such as lighting not operating as intended for your booking.
Please ensure you book a court at least 60 minutes prior to your start time of your booking. Booking within 60 minutes of your start time may not give you access to the courts.
Lighting
For times where court lighting is required, the lights will commence warming up once you enter your PIN at the main gate entrance. Lights can take 10 minutes to warm-up completely, so it is recommended that you arrive 10 minutes prior to your booking time.
The lights will automatically turn on if any bookings are currently in session or if a pin has been entered 15mins prior to the court booking. This is dedicated by how bright the light is outside and the lights will not turn on at any set time.
A evening fee for all court bookings will be charged dependent on the times the sun sets. This fee ensures the club does not financially lose money having the lights on so will try our very best to charge at the time we feel best when the sun will set during the seasons.
Please note the evening fee does not guarantee that the lights will be turned on for your booking as mentioned above.
Pricing
The court booking fee is set by Viewbank tennis Club. Payment for all bookings must be made in advance.
Additional charges
You agree to be charged an additional amount in accordance with the Club’s court booking fees for every additional hour, or part thereof, of use of the tennis courts at the venue.
Refund Policy
You may cancel your booking by logging into your Book a Court profile. Cancellations made prior to 1 hour before the time booked to play tennis will receive a refund to the credit card provided for the booking. Viewbank Tennis Club has absolute discretion on whether to provide a refund for any cancellations made. Viewbank Tennis Club reserves the right to cancel your booking at any time for any reason whatsoever. If Viewbank Tennis Club cancels your booking, you have the option to reschedule your booking to an alternative time or be provided with a refund.
Children
Children under the age of 12 must be always supervised by an adult during their use of the venue.
Damage
All users of the tennis courts must not damage, deface or mark any part of the venue. You agree that you will be fully responsible and liable to Viewbank Tennis Club for any damage caused by you to the venue.
Other users
You agree that you must ensure all users of the venue are included as part of your booking and comply with these terms and conditions. You agree that you will remain fully responsible and liable to Viewbank Tennis Club under these terms and conditions for any breach of these terms and conditions by any user of the venue included as part of your booking.
Safety
It is a condition that users of the tennis courts undertake to always use the facilities in a safe and cautious manner.
Risk Warning
You acknowledge that by using the tennis courts you will be exposed to certain risks, including the risk of physical injury, and that use of the tennis courts is entirely at your own risk. You have voluntarily read and understood this risk warning and accept and assume the inherent risks in use of the tennis courts.
Release
To the fullest extent permitted by law, you agree to release and discharge Viewbank Tennis Club and its directors, officers, employees, volunteers, and agents from all liability in respect of any loss or damage you may suffer from use of the tennis courts.
Player Etiquette
Please take all your rubbish with you and leave the tennis courts and facilities tidy for the next players to use and enjoy. Early morning and late evening players please be mindful of the residents who live nearby. Try to keep noise on the court to a minimum. Smoking is not permitted within the venue, including on the tennis courts.
Footwear
All users must always wear appropriate tennis footwear when using the tennis courts at the venue.
Privacy
You consent to the collection, storage, use and disclosure of your personal information in accordance with the tennis privacy statement and the tennis privacy policy, which contains information about how you may access and seek correction of your personal information, how you can complain about a breach of your privacy, and how the complaint will be dealt with.
Our club takes your health and well-being seriously - please follow the current DHHS and Tennis Victoria COVID safe guidelines and advice relating to social distancing and hygiene. Please remember, if you are unwell or have symptoms, please remain at home and get tested for COVID.