How much is a court hire booking ?

Court hire is $25 per hour with a minimum booking of 1 hour. 

How do I make a booking from Clubspark website?

You will firstly need to sign into your account.  Click 'Court Hire' to view the Booking Sheet.

Click a booking slot (date/court/time).  Note the half-hour charge.  Extend the duration as needed.  Confirm and pay by credit card.  You will receive an email and SMS of your booking details.

Why doesn't my booking PIN work?

1.  You might not have booked far enough ahead.  This is a common problem.

When you book online your booking information, including your PIN, needs to be sent from the booking software to the hardware (keypad) at the club. The PIN will not be effective until then. Typically this takes about 15 minutes but sometimes there is a delay.  

2.  You might not really have a valid booking

To confirm that you have a valid booking check that the booking is listed.  Follow the instructions below on 'How do I check what bookings I have?'  

How do I check what bookings I have?

Sign into your account.  Click 'Court Hire' to view the Booking Sheet.

Click VIEW MY BOOKINGS.  The left-hand tab lists BASIC BOOKINGS.  These are the bookings you have made yourself.  The right-hand tab lists ADVANCED BOOKINGS.  These are bookings that the Admin has made on your behalf, for example ‘recurring’ bookings.

How far in advance can I book online?

30 days.

Can I cancel a booking I made online?

Yes. Log back in to ClubSpark, select MY BOOKINGS (top right hand side), select the booking to cancel.  If cancelled at least 2 hours before the booking start time, your credit card will be refunded in approx 2 business days.

I’ve changed my email address. How do I update my ClubSpark account?

Sign in to your account on the website, edit your profile and update the email address.  Save, logoff and sign in again to verify.  Any problems: contact Tennis Australia Support at play@tennis.com.au.

Who do I contact if there is a system technical problem?

Tennis Australia supports the ClubSpark system. Call 1800 PLAY TENNIS (1800 752 983).
Monday – Friday: 8am till 6pm
Saturday: 10am till 4pm
Sunday: Closed

How will I recognise the charge or refund on my credit card statement?

It’s identified as Noosa Council Court Hire.